"Attorney is not Valid" error - Moving Attorneys to Users List
If you are getting the error message:
Uh-Oh! Attorney name is not valid. Ensure that the Attorney is verified. Either try again, or contact eFileMadeEasy
here are the steps you will need to take to have the attorney appear in the users list.
1) Go to the Users Tab
2) Find User to add attorney to
3) Click on the Edit Attorney button
4) Search for attorney that needs to be added to the users drop down.
5) Select the attorney and click the arrow buttons
6) Click Save
6) Click Save
-eFileMadeEasy Support
Related Articles
WebAdmin - Adding Users
An firm administrator can add new users to the organization following the following steps. IMPORTANT NOTE: When an account is created the new user will receive a confirmation email. The user MUST use the link in the email to complete their ...WebAdmin - Users not getting "Reset Password" Email
If a user it trying to reset a password and is not getting an email, it is likely the user never validated their account. They will need to be sent a verification link to establish the account. IMPORTANT NOTE: When an account is created the new user ...How to input ePortal Credentials in Desktop App
How to add in the e-Portal login for and attorney in eFileMadeEasy Desktop App: 1) Open the eFileMadeEasy App 2) Select the attorney from the list 3) Click on the E-Portal Login button 4) Input the ePortal username and password...CAREFULLY!! 5) Click ...How to Add a Payment Token in Web Version
How to Add a Payment Token in V5: 1) Click to the Attorney's tab 2) Search for the attorney 3) Click on the Edit button 4) Scroll down to Portal Configurations 5) Click Edit 6) Add in the Payment Token and then click Save -eFileMadeEasy SupportHow to input ePortal Credentials in Web Version
How to add in the e-Portal login for and attorney in web version: 1) Click to the Attorney's tab 2) Search for the attorney 3) Click on the Edit button 4) Scroll down to Portal Configurations 5) Click Edit 6) Add in the ePortal username and password ...